FAQs
- Are you going to have an unlimited imagery offering within the SkyFi Pro?
- I need an invoice each time my card is charged. How do I get one?
- Will I be notified prior to my annual renewal? When are those notifications sent?
- Some of the SkyFi Pro features are useful but I don’t want to pay full price. Can I just pay for a couple features as small add-ons?
- I signed up for a SkyFi Pro but I’m not seeing the value. Can I get out of my subscription early?
- I have fewer than 5 users so I don’t need all the seats that come with the Enterprise Pro plan. Can I get a lower price if I don’t use all the seats?
- I need more than 3 seats for my organization but I don’t want to pay for the SkyFi Enterprise Pro offering. What are my options?
- Do I have to let SkyFi know a certain number of days in advance if I want to cancel my SkyFi Pro subscription?
- When will I be billed for my annual SkyFi Pro renewal?
- If I cancel my monthly SkyFi Pro, will I get a refund for the rest of the month?
- Will my SkyFi Pro cost be prorated if I sign up in the middle of the month?
- What is SkyFi doing with my data?
- Where can I view my order history?
- I forgot my password, what do I do?
- How do I access my SkyFi account from another device?