FAQs
- What is SkyFi’s licensing policy?
- Why do I get an error when uploading my own AOI?
- When will I be billed each month?
- What’s included in SkyFi Pro?
- How do I understand the metadata (meta.json) file?
- What’s the best way to open my TIFF file?
- What comes in my SkyFi delivery?
- Can I view samples of the different resolutions available?
- How does the SkyFi app work?
- What is your refund policy?
- How do I order a new image?
- How do I order an existing image?
- What types of shapefiles does the SkyFi app accept?
- Can I upload a shape file to the SkyFi app?
- Can I create a custom shape AOI in the SkyFi app?
- How can I view more Existing Image options?
- What happens if an image capture is unsuccessful?
- How do I cancel my recurring order?
- How do I make my order recurring?
- Can I request something that I don't see on the SkyFi app?
- What payment methods do you accept?
- Does SkyFi accept VAT exemptions?
- What is The SkyFi App and how does it work?
- What's the difference between SkyFi and Google Earth?
- How does your pricing work?
- If I want to order an image in the SkyFi app, how do I do that?
- What is the difference between ordering a New Image vs. an Existing Image?
- How do I add a promotion code on the desktop browser?
- Why is PlanetScope data not available on SkyFi app?
- What is your refund policy?